Frequently Asked Questions

• Is my data safe?
  We take your privacy seriously: your data is never sold or shared without consent. All sensitive information is protected with end-to-end encryption in transit and at rest, secured via HTTPS/TLS, and access is limited to authorized staff under continuous monitoring.
  
  We follow industry best practices with firewalls, intrusion detection, multi-factor authentication, and regular updates, alongside ongoing audits and vulnerability testing. Importantly, no account details or order IDs are required for performance reports, and you may always sanitize uploaded data to exclude such information, ensuring maximum privacy and control.
• What products are supported?
  Our platform fully supports order information across a wide range of asset classes, including stocks, futures, contracts for difference (CFDs), cryptocurrencies, and options. Whether you're managing traditional investments or trading more advanced instruments, you can seamlessly view, track, and analyze your order data in one place, ensuring a consistent and reliable experience across markets.
• Which platforms are supported?
  Our platform is designed to work seamlessly with order data exports from all trading platforms. No matter where you trade—whether it's TradingView, Interactive Brokers, TradeStation, Sierra Chart, NinjaTrader, or any other platform—you can export your order data, insert it into our standard upload format, and then upload it for use without hassle.
  
  For even greater convenience, data exports from Rithmic and CQG are supported out of the box, meaning you can upload these files directly without any need to reformat or adjust them beforehand.
• What charges are there for the service?
  Our service is currently offered completely free of charge during the preview phase, giving you the opportunity to explore all features without any cost. As a thank-you for being an early user, anyone who registers through the sign-up form will be eligible to receive a 90% discount code once the preview period concludes, ensuring continued access to the platform at a fraction of the regular price.
• How can I request features or get support?
  If you'd like to request additional features or need support with using the platform, you can easily reach us through the contact form. Our team reviews all submissions and will get back to you as quickly as possible to ensure your experience is smooth and that your feedback helps shape future improvements.